State Farm® Insurance Agent Mike Bergman

"Just want to give a quick shoutout to this office. I recently moved from Arizona to Texas and was needing to transfer my insurance over to an office in Frisco. Well, I initially did a quote with another office nearby on the phone and not only did they do the quote wrong, but the price was higher than expected. I use to work for State Farm as a producer of insurance before I transferred to a different role, so I know how this process works. Anyways, I really enjoy being with State Farm so before switching to another company, I gave this office a call and I’m glad I did. Neyla Villareal was very professional and knew what she was doing. She was able to transfer my policy with my discounts and increase my coverage for a lower rate. She was very quick with the process and I was appreciative of that because I was in the middle of my workday as well. Thank you guys!"

"I've had two very special representatives help me, and I'm grateful. I needed help making a decision on updating my coverages. Unfortunately due to work I couldn't go into the office, but Kenzi contacted me via e-mail within 24 hours of my request, and was awesome! Very informative, quick, and friendly. My most recent experience was with Olivia Castillo she was very compassionate and understanding. I'd definitely recommend anyone to give them a shot."

"Working with Olivia for my new insurance was a delight. Olivia's clear explanations helped me understand my options better. Her responsiveness and friendly demeanor created a strong sense of trust. I highly recommend Olivia to anyone seeking top-notch insurance assistance."

"(Translated by Google) Olivia Castillo has been very helpful to me in everything related to my policies and coverage, payments and others. For being bilingual, who can help all Hispanics perfectly, and for being so capable, professional and understanding that for me he is a role model (I wish all companies would have such a person) I am happy and grateful and highly recommended (Original) Olivia Castillo a sido para mi de muchísima ayuda en todo lo que concierne a mis pólizas y cobertura pagos y demás Por ser bilingüe que nos puede ayudar ala perfección a todos los hispanos y tan capaz profesional y comprensiva que para mi es un modelo a seguir ( ojalá así tuvieran todas las compañías una persona así ) estoy contento y agradecido y ampliamente recomendable"

"I wanted to give a quick shout out to Olivia for her help! I called in a panic regarding a claim issue I was having and she went above and beyond in helping me handle. I'm 37 weeks pregnant (hence the panic) and she was calm, cool and collected - even giving me reassurance and updates via text as well. She handled everything, gave me the advice I needed and got my issue solved! THANK YOU Olivia and to Mike and team - my family have been loyal customers for 20+ years and will continue to do so!"

"Amazing customer service from Olivia, she has literally made my transition to a new insurance company pleasurable. 1) I am not an easy person to put up with 2) She dealt with any and all of my short conversations with a smile. 3) I have not had to overthink or worry about anything, she takes that pressure off and allows me to continue my daily to-dos without any short remarks or feelings. Mike, you have an all star on your team 💪"

"I was shopping around for insurance quotes and I never usually have a good experience when doing so but I had good luck this time. The agent that helped me was great. She knew exactly what I needed gave me a great quote and her customer service was excellent and it was very fast and simple. Neyla is so good at what she does I highly recommend asking for her at Mike Bergmans State Farm."

"I know how overwhelming it is to find the best insurance for your car that can fits your needs with in your budget, after dealing with a lot of insurance companies and agents which is not fun at all trust me, I came across a guy who works for Mike Bergman - State Farm Insurance his name is John Martin I swear this guy deserves the best he helped me professionally and discussed everything in details with until I found what I’m looking for. Definitely recommended him for anyone who doesn’t like to deal with agents that are just worried about selling you a car insurance and remember the name and ask for John Martin."