Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vishvanathan Subramanian

Vishvanathan Subramanian

August 7, 2025

5  out of  5
rating by Vishvanathan Subramanian
"David Cook is amazing. He was very responsive and very efficient in servicing the renters' insurance policy that I had acquired a month back."
We responded:
"Thank you, Vishvanathan! I'm happy to hear that David provided such responsive and efficient service with your insurance policy. Our team is dedicated to offering the best support possible. If you need anything else, feel free to reach out!"
Profile photo of Tashi Calderwood

Tashi Calderwood

August 7, 2025

5  out of  5
rating by Tashi Calderwood
"If you're not with Mike Bergman's office, then what are you doing?! He and his team are so helpful and they will get you and your family covered with the proper insurance that fits your needs, not just a coverage that is a one size fits all! I highly recommend reaching out to them today!"
We responded:
"Hey, Tashi! Thanks so much for sharing that you feel supported and confident in the coverage we’ve helped put in place for you and your family. We work hard to ensure that everything actually meets your needs, so your feedback means a lot. I appreciate you recommending us!"
Profile photo of jessica rhee

jessica rhee

August 6, 2025

5  out of  5
rating by jessica rhee
"Big shoutout to Christal Orellana and Mike Bergman. Loved the quick responses plus how concise and straight to the point they were. (I hate it when I have to question a service provider’s response.) Excellent service. Thank you!"
We responded:
"Thank you, Jessica! I'm happy to hear that we could provide you with the quick and clear service you appreciate. Your satisfaction is important to us, and we're grateful for your feedback. Let us know if there's anything else we can assist you with!"
Profile photo of MizTee

MizTee

August 5, 2025

5  out of  5
rating by MizTee
"Devaney recently helped with my payment for my auto insurance she was super sweet and professional and called me back to make sure my policy did not cancel. Thank you so much for your excellent service . Blessing"
We responded:
"Thank you, MizTee, for your kind feedback! I'm happy to hear Devaney offered excellent service with your auto insurance payment. Our team is dedicated to meeting your needs. Let us know if you need further assistance!"
Profile photo of Judy Deshazer

Judy Deshazer

August 4, 2025

5  out of  5
rating by Judy Deshazer
"Thank you for hiring David Cook. He is a great guy and I would have not got my problem fixed if he had not helped me. You need more employees like him. You need to give him a bonus for all the help he gave me. He is the reason I will stay with your company. It was not his job BUT he got it fixed for me and gave me peace of the stress this caused me. THANK YOU THANK YOU very much 😊. The one Ashley Martin that was supposed to do the job never called me."
We responded:
"Thank you, Judy, for sharing your experience! I'm delighted to hear that David was able to assist you and provide the support you needed. We truly value team members like him who go above and beyond. I'll make sure to pass along your kind words to him. I apologize for any inconvenience you experienced with Ashley, and I appreciate your patience. If there's anything else we can do for you, please let us know!"
Profile photo of Deborah Anthony

Deborah Anthony

July 30, 2025

5  out of  5
rating by Deborah Anthony
"Our transaction was flawless and monthly price was AMAZING! I've had st farm since 1980 and will never go elsewhere!!! David was extremely helpful and had my transaction done in 5 minutes. Im pleased with St FARM and the staff"
We responded:
"Thank you, Deborah! I'm so happy to hear that your transaction went smoothly and that you're pleased with the pricing. It's wonderful to know you've been with us since 1980 and plan to stay! Let us know if there's anything else we can do for you."
Profile photo of David Steele

David Steele

July 25, 2025

5  out of  5
rating by David Steele
"David helped make our most recent coverage changes so easy and fast. It was late on a Friday afternoon but the requests were met with cheerful and informative responses. We have been customers for a long time and continue to be happy with Mike and team."
We responded:
"Thank you, David Steele! I'm happy to hear that David made your coverage changes smooth and efficient, even late on a Friday. We're grateful for your long-term trust in our team. Let us know if there's anything else we can assist you with!"
Profile photo of Rogers Williams

Rogers Williams

July 25, 2025

5  out of  5
rating by Rogers Williams
"BIG THANKS to Crystal today for her assistance with our car purchase. The dealership already provided the permanent tags and required proof of insurance before releasing the vehicle. Crystal helped us make a tight time window with the needed documents including the insurance card. The process of adding a vehicle and removing the old vehicle took less than ten minutes. Thanks again for the great service!"
We responded:
"Thank you, Rogers, for sharing your experience! I'm happy to hear that Crystal was able to assist you efficiently with your purchase. It's great to know that everything was handled smoothly and quickly. If you need anything else, feel free to reach out!"
Profile photo of Aiden Molinar 5829

Aiden Molinar 5829

July 18, 2025

5  out of  5
rating by Aiden Molinar 5829
"Best Insurance agent I have ever had! I switched my home and auto It saved me almost 30%. Just added my teenage driver and hands-down, the lowest right around. Decant was so helpful and walk me through getting all the discounts possible. She even stayed late to get me everything I needed the same day! Couldn’t be more thankful!!!"
We responded:
"Thank you for your wonderful review, Aiden! I'm so happy to hear that Decant was able to assist you with your insurance needs and help you save on your policies. It's great to know that you found our service helpful and accommodating. If you ever need anything else, feel free to reach out!"
Profile photo of Nathan Vaughan

Nathan Vaughan

July 18, 2025

5  out of  5
rating by Nathan Vaughan
"Devany is super helpful and very prompt. Leaves nothing to question when the jobs done and has an excellent attitude."
We responded:
"Thank you for your review, Nathan! I'm happy to hear that Devany was helpful and prompt in assisting you. We take pride in ensuring our customers have a clear and positive experience. If you need anything else, feel free to reach out!"
Profile photo of Rebecca Swanson

Rebecca Swanson

July 16, 2025

5  out of  5
rating by Rebecca Swanson
"Prompt resolution and friendly service. Great follow up, too. Devany was very helpful!"
We responded:
"Thank you for your review, Rebecca! I'm happy to hear that you appreciated the prompt resolution and friendly service. Devany is indeed a valuable part of our team, and I'm glad she could assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Nicole Leigh

Nicole Leigh

July 10, 2025

5  out of  5
rating by Nicole Leigh
"David was extremely helpful and handled my insurance questions immediately. He took all of the stress out of my situation!"
We responded:
"Thank you for your review, Nicole! I'm happy to hear that David was able to assist you promptly and make your experience stress-free. We always aim to provide the best service possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Vipkutz Louis

Vipkutz Louis

July 9, 2025

5  out of  5
rating by Vipkutz Louis
"Excelente servicio y responsabilidad, gracias Olivia por tu compromiso con cada cliente."
We responded:
"¡Gracias, Vipkutz Louis! Me alegra que hayas tenido una experiencia positiva con nuestro servicio. Olivia está comprometida a brindar lo mejor a cada cliente. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Consuelo Nieto

Consuelo Nieto

July 7, 2025

5  out of  5
rating by Consuelo Nieto
"Excelente Servicio"
We responded:
"¡Gracias, Consuelo! Me alegra que estés satisfecha con nuestro servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of Brendon

Brendon

July 7, 2025

5  out of  5
rating by Brendon
"David was fantastic at communicating updates on my claim and helping me move my account over to Mike’s office."
We responded:
"Thank you for your review, Brendon. I'm happy to hear that David was able to assist you effectively with your claim and transition to our office. We appreciate your trust in us and are always here to help with any future needs!"
Profile photo of Johana Peñaloza

Johana Peñaloza

July 2, 2025

5  out of  5
rating by Johana Peñaloza
"Chelsea was extremely helpful; in just one call, we set up the insurance for my car. She also provided valuable information to help me make the best decision since I’m new to Texas."
We responded:
"Thank you for your review, Johana! I'm happy to hear that Chelsea was able to assist you effectively and provide the information you needed. We're committed to making your transition to Texas as smooth as possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Bobbi Harvey

Bobbi Harvey

June 27, 2025

5  out of  5
rating by Bobbi Harvey
"Our family has worked with Mike's agency for as long as I can remember. Always a pleasure, and Shannon is wonderful!"
We responded:
"Thank you, Bobbi! I'm happy to know that your family has had such a positive experience with our office over the years. Shannon is indeed a valuable part of our team, and I’m glad she’s made a great impression. If you ever need anything, feel free to reach out!"
Profile photo of V T

V T

June 27, 2025

5  out of  5
rating by V T
"Neyla, you are the best. She spent a lot of time to discuss the policy in detail. She gave me the best quotes. Very customer friendly"
We responded:
"Thank you, V T! I'm happy to hear that Neyla took the time to discuss your policy in detail and provided you with great quotes. We pride ourselves on being customer-friendly, and it's wonderful to know you had such a positive experience. If you need anything else, feel free to reach out!"
Profile photo of randy meltzer

randy meltzer

June 27, 2025

5  out of  5
rating by randy meltzer
"Very knowledgeable staff and easy to do business with. I highly recommend them !!"
We responded:
"Thank you, Randy! I'm happy to hear that our team was knowledgeable and made your experience smooth. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Bob Scott

Bob Scott

June 27, 2025

5  out of  5
rating by Bob Scott
"Ms Bree was very prompt and great to work with. Thank You Again"
We responded:
"Thank you, Bob, for your wonderful feedback! I'm happy to know that we were able to make a positive impact on your situation. If you ever need further assistance, don't hesitate to reach out to our office. We're here to help!"
Profile photo of Vineeth Lekkala

Vineeth Lekkala

June 26, 2025

5  out of  5
rating by Vineeth Lekkala
"Olivia Castillo and Shannon have been amazing! Really prompt service, able to anticipate needs and concerns, and always courteous."
We responded:
"Vineeth, Thank you for your kind comments, we are happy to help. Olivia does a great job of taking care of our customers, and we look forward to serving your car insurance needs."
Profile photo of Dan Hanson

Dan Hanson

June 25, 2025

5  out of  5
rating by Dan Hanson
"Worked with David, one of their customer service reps, and he was great to work with . Handled everything I needed perfectly and professionally."
We responded:
"Thank you for your review, Dan! I'm happy to hear that David provided you with excellent service and handled everything professionally. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of May Haddad

May Haddad

June 24, 2025

5  out of  5
rating by May Haddad
"I had a fantastic experience with State Farm agency! Mr. Nicholas Kihara Kibugi was incredibly helpful, patiently answering all my questions and making sure I understood everything. Highly recommend!"
We responded:
"Thank you for your review, May! I'm happy to hear about your fantastic experience with our office. Nicholas is indeed a valuable part of our team, and I'm glad he was able to assist you so well. We appreciate your recommendation! Let us know if there's anything else we can do for you."
Profile photo of Alyce Green

Alyce Green

June 17, 2025

5  out of  5
rating by Alyce Green
"I would like to commend the excellent customer service I have received from Neyla Villarreal at Mike Bergman State Farm. Neyla truly cares about her customers and has helped me out so much with my claims and policies. I’m so grateful for her knowledge and attention to detail. And she’s just such a nice and caring person. I’m so grateful for Neyla and the entire team at Mike Bergman State Farm."
We responded:
"Thank you, Alyce, for sharing your experience! I'm happy to hear that Neyla has been so helpful with your claims and policies. Her dedication and caring nature truly make a difference. We're grateful to have her on our team and appreciate your kind words about our office. Let us know if there's anything else we can assist you with!"
Profile photo of CESAR GARCIA

CESAR GARCIA

June 13, 2025

5  out of  5
rating by CESAR GARCIA
"Muy agradecido con la atencion por Melissa son unas personas super amables muchas gracias por el vuen cervicio"
We responded:
"¡Gracias, Cesar! Me alegra saber que Melissa y el equipo te brindaron un servicio amable y satisfactorio. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"